Problem Prevention Behavior among Operations Managers

The John Gokongwei School of Management invites you to a Brown Bag Session on "Problem Prevention Behavior among Operations Managers".  Our presenter is Dr Jose Benedicto Duhaylongsod, Assistant Professor of Operations Management at IÉSEG School of Management.

This will be held on Wednesday, 2 April 2025 from 12:00 - 1:30PM at the Cabochan Room, SOM 307 and online via Zoom.
Please register here: https://bit.ly/jgsombrownbag2apr2025

Brief Description of the Topic:
Problem prevention behavior is pivotal for implementing preventive maintenance and reducing costly downtime. This study investigates how and under what conditions operations managers can be motivated to engage in more problem prevention behaviors. Drawing on the theory of proactive motivation, we theorize the indirect effect of proactive personality on problem prevention through perceived impact at work and the moderating role of developmental job experiences in this relationship. We employed a mixed methods approach via two studies to test (three-wave time-lagged survey) and contextualize (semi-structured interviews) our theoretical model. The results showed a positive effect of proactive personality on problem prevention behavior through greater perceptions of impact at work among operations managers with low levels of developmental job experience but not among those with high developmental job experiences. Our study has implications for hiring and selecting operations managers and for how to motivate less proactive operations managers to engage in – proactive – problem prevention behaviors.

About the Speaker:
Jose Benedicto Duhaylongsod is an Assistant Professor of Operations Management at the IÉSEG School of Management in Paris, France. His research interests focus on two broad areas in behavioral operations: (1) behavioral issues influencing production and demand-shaping effort activities in operational settings and (2) how and under what conditions learning and developmental methods foster operations managers’ performance and positive behaviors. His projects have been published in leading operations and supply chain management journals such as Production and Operations Management, Journal of Operations Management, and International Journal of Physical Distribution & Logistics Management. He is an ad hoc reviewer and part of the reviewer development programs for the Journal of Supply Chain Management and the International Journal of Production & Operations Management.

Before becoming an assistant professor, he was a Postdoctoral Research and Teaching Fellow at the University of Cologne, Germany. He received his Ph.D. in Business Administration, specializing in Operations Management and Decision Sciences, at ESSEC Business School in France and a Master of Science in Operations Research at Rutgers University in New Jersey, USA. Before pursuing further studies, he taught College Algebra and Calculus for the Mathematics Department at the Ateneo de Manila University.

Finally, he is a proud, true blue Atenean, having completed 17 years of Ateneo de Manila University education, from preparatory school to his first master’s degree: [a] GS 2001, [b] HS 2005, [c] BS AMF 2009, and [d] M AMF 2010.